design a customer service policy for a manufacturing company

Design a customer service policy for a manufacturing company (600 words)

The policy should contain components such as the following. Be thorough and detailed in the composition of your policy manual.

    • Purpose
    • Persons Affected (Scope)
    • Policy Statement
    • Responsibilities
    • Procedures
    • Forms
    • References
    • Document Approvals
  • Explain how your policies affect the performance of the organization.
  • In the overview section your policy manual, illustrate the connection between policies that provide safeguards and policies that encourage innovation in relation to the strategy and implementation plan goals and objectives.
  • Use Active Voice
  • 2 Peer-reviewed References
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